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Title
Text copied to clipboard!Records Manager
Description
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We are looking for a highly organized and detail-oriented Records Manager to oversee the management, storage, and security of our organization’s records and information. The Records Manager will be responsible for developing and implementing records management policies and procedures, ensuring compliance with legal and regulatory requirements, and facilitating efficient access to information across the organization. This role requires a strong understanding of records lifecycle management, including creation, classification, retention, and disposal of both physical and electronic records. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to work collaboratively with various departments to ensure that records are managed effectively and securely. Key responsibilities include conducting regular audits of records systems, providing training to staff on records management best practices, and staying up-to-date with industry trends and technologies. The Records Manager will also be responsible for responding to information requests, managing confidential and sensitive information, and supporting disaster recovery and business continuity planning as it relates to records. This position plays a critical role in protecting the organization’s information assets and supporting operational efficiency.
Responsibilities
Text copied to clipboard!- Develop and implement records management policies and procedures.
- Oversee the classification, storage, retrieval, and disposal of records.
- Ensure compliance with legal, regulatory, and organizational requirements.
- Conduct regular audits of records management systems and processes.
- Train staff on records management best practices and procedures.
- Manage both physical and electronic records throughout their lifecycle.
- Respond to internal and external information requests.
- Safeguard confidential and sensitive information.
- Support disaster recovery and business continuity planning.
- Stay updated on industry trends, technologies, and best practices.
- Collaborate with IT and other departments to improve records management systems.
Requirements
Text copied to clipboard!- Bachelor’s degree in library science, information management, or related field.
- Proven experience in records management or a similar role.
- Strong knowledge of records lifecycle management and compliance standards.
- Excellent organizational and time management skills.
- Attention to detail and high level of accuracy.
- Strong communication and interpersonal skills.
- Ability to handle confidential and sensitive information.
- Proficiency with records management software and databases.
- Familiarity with legal and regulatory requirements for records.
- Problem-solving skills and proactive approach.
- Ability to train and support staff in records management procedures.
Potential interview questions
Text copied to clipboard!- What experience do you have with records management systems?
- How do you ensure compliance with records retention policies?
- Describe a time you managed confidential or sensitive information.
- What strategies do you use to train staff on records management?
- How do you stay updated on changes in records management regulations?
- Can you describe your experience with electronic records management?
- How do you handle information requests under tight deadlines?
- What steps do you take to ensure data security and privacy?
- Describe your experience conducting records audits.
- How do you collaborate with other departments to improve records management?
